Secrets for success with CRM (customer relationship management) with emphasis on salesforce.com.

Thursday, June 22, 2006

why we like salesforce.com

There is a lot of great CRM software out there, from ACT!, to infusionsoft, to SAP. The biggest reason that we like salesforce.com is that it is not just a CRM tool, but also a web development platform. salesforce was recently featured in a leading business magazine, Business 2.0 I believe, as one of 4 internet companies that were creating platforms for the internet. We think the salesforce is positioning itself to be a central location for web applications that everything else wants to plug into, just as Microsoft has done for the desktop. But salesforce takes the idea a step further by actually creating an environment for business application web development. It may very well become the windows of the web.

-Simon Thomas

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